Customer Service

cm2kids.com offers you the opportunity to buy products online and download some of them immediately. Occasionally a buyer may face a problem while downloading a product. If this were to happen please do not worry. We will arrange to email the product to you. We are here to support your purchase Monday – Friday during regular working hours. You can email us at info@cm2kids.com for any further questions.

If you have any other kind of bad experience with your purchase through cm2kids.com or the product itself, please tell us. Simply complete email us at info@cm2kids.com. cm2kids.com will listen to the problem and take action where appropriate. cm2kids.com strives to keep a trusting reputation with our customers.

How to contact cm2kids.com

Online form – The best and fastest way to contact cm2kids.com is by emailing us at info@cm2kids.com . Someone will then get back to you within one working day.

Post – if you wish to send us a letter, please write to:

Customer Service
cm2kids.com
Customer Service
841 Cochise Tr., SE
Conyers, GA. 30094

Refund and Cancellation

Refund or exchange will be made to a customer who has a product that is defective within the first 15 days of product delivery.

Delivery of Product

After placing a formal Order for a product, you will receive an email with the order confirmation. If, for some reason, you do not receive a confirmation email please email us and we will resend you the original order email.

Please make sure that our e-mails are not BLOCKED by your SPAM GUARD or our mails are not forwarded to your Bulk/Junk/Spam mails Folder.

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